Returns & Exchanges
At Arylic®, we want you to be completely satisfied with your wireless audio experience, which is why we offer a 30-day return window for all products purchased directly from our store. If your device does not meet your expectations, our streamlined return process ensures a quick resolution through a refund or exchange.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the electronics in their original packaging, ensuring all accessories, cables, and manuals are included to qualify for a full refund.
Ship to Arylic
Affix the provided shipping label to your package and drop it off at the designated carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians inspect the returned unit for quality assurance, we will process your refund or ship your exchange device within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing